Forgot Email Guild Wars - Guild Wars Forums

Mister Mentalist · Dec 15, 2007, 07:10 PM // 19:10

I Have Forgotten my Email To My Guild Wars Account, I Haven't Played in Over A Year, And i Think It Has Either Been Hacked Or i Forgot My Email Which Is Unlikely as I Don't Think i Have Changed It.

Is There Anyway Of Me Getting My Account Back

It Had Factions And prophecies On it ?

is there anyway at all i can get it back ;-(

Tachyon · Dec 15, 2007, 07:21 PM // 19:21

Could the email be case sensitive when you enter it?

Mister Mentalist · Dec 15, 2007, 07:25 PM // 19:25

ive tried it several ways of my email i remember my password just cant remember my email ;-(

could someone add one of those names to see if im online/hacked id hate it if i was hacked i spent alot of time putting alot into that account

Mister Mentalist · Dec 15, 2007, 07:30 PM // 19:30

keeps saying.

the email "gggggskdjfsjkdhf" was not found

i know its the correct email as i used it to talk to my mates at college when we played together online sometimes so i might of wanted to switch it to a different email to keep it more secure but i don't think i accepted it because i was still able to play with my old email ;-( whats happened ive contacted plaync they will get back to me in 1 buissness day hopefully i can get it back

Mister Mentalist · Dec 15, 2007, 08:00 PM // 20:00

can noone help but plaync any advice ?

Mister Mentalist · Dec 15, 2007, 08:01 PM // 20:01

if i create a new account with eye of the north but add the keys from my old games will i have the characters from them yes or no ? would this solve the problem or will it just make it worse or not even work

notskorn · Dec 15, 2007, 08:13 PM // 20:13

you can't add the keys from your old games

kumiel · Dec 15, 2007, 09:52 PM // 21:52

If you have the keys to your old account, send arenanet an email from their support page and tell them your account keys, character names and anything else you can. With any luck they should send you an email back and try to help you.

Mister Mentalist · Dec 15, 2007, 09:54 PM // 21:54

Quote:

Originally Posted by kumiel

If you have the keys to your old account, send arenanet an email from their support page and tell them your account keys, character names and anything else you can. With any luck they should send you an email back and try to help you.

thanks for that

i can remember most my characters names mostly pve and a few pvp

i can tell them what armours i have for each character nearly my cd keys my old email password ect

what guild im in / was in also

thanks ill try that when they get in touch with me again

Mister Mentalist · Dec 15, 2007, 10:34 PM // 22:34

i hope its fixed before christmas/ new year i wanna play nightfall and eye of the north

Mister Mentalist · Dec 16, 2007, 08:31 PM // 20:31

well i got a reply and it looks hopeful i have everything but the receipt to prophecies as i bought it 2 years ago but i bought factions from play.com so thats a bonus.

do you think one receipt missing is enough for them not to give me my account

Mister Mentalist · Dec 19, 2007, 09:06 PM // 21:06

arghh its anoying me now

Mister Mentalist · Dec 19, 2007, 09:07 PM // 21:07

there asking me for my email i have my account on even though i've told them i have forgotten it thats why i need there assistance

BFG · Dec 20, 2007, 12:20 AM // 00:20

We won't be much help for you in the matter. Your contacting Anet support is probably your best avenue. By providing them as much information as you possibly can and by answering their questions, you could possibly recover your account. The best approach is patience, as they surely have a protocol to follow when dealing with matters such as yours.

It is not necessary to double or triple post on this or any forum, especially one minute apart.

Mister Mentalist · Dec 21, 2007, 12:58 AM // 00:58

yay im back it worked yay thank you plaync

Dec 15, 2007, 07:10 PM // 19:10	#1
Mister Mentalist Ascalonian Squire Join Date: Dec 2007	Forgot Email Guild Wars I Have Forgotten my Email To My Guild Wars Account, I Haven't Played in Over A Year, And i Think It Has Either Been Hacked Or i Forgot My Email Which Is Unlikely as I Don't Think i Have Changed It. Is There Anyway Of Me Getting My Account Back It Had Factions And prophecies On it ? is there anyway at all i can get it back ;-(

Dec 15, 2007, 07:21 PM // 19:21	#2
Tachyon Forge Runner Join Date: Nov 2005 Location: Stoke, England Guild: The Godless [GOD] Profession: W/	Could the email be case sensitive when you enter it?

Dec 15, 2007, 07:25 PM // 19:25	#3
Mister Mentalist Ascalonian Squire Join Date: Dec 2007	ive tried it several ways of my email i remember my password just cant remember my email ;-( could someone add one of those names to see if im online/hacked id hate it if i was hacked i spent alot of time putting alot into that account

Dec 15, 2007, 07:30 PM // 19:30	#4
Mister Mentalist Ascalonian Squire Join Date: Dec 2007	keeps saying. the email "gggggskdjfsjkdhf" was not found i know its the correct email as i used it to talk to my mates at college when we played together online sometimes so i might of wanted to switch it to a different email to keep it more secure but i don't think i accepted it because i was still able to play with my old email ;-( whats happened ive contacted plaync they will get back to me in 1 buissness day hopefully i can get it back

Dec 15, 2007, 08:00 PM // 20:00	#5
Mister Mentalist Ascalonian Squire Join Date: Dec 2007	can noone help but plaync any advice ?

Dec 15, 2007, 08:01 PM // 20:01	#6
Mister Mentalist Ascalonian Squire Join Date: Dec 2007	if i create a new account with eye of the north but add the keys from my old games will i have the characters from them yes or no ? would this solve the problem or will it just make it worse or not even work

Dec 15, 2007, 08:13 PM // 20:13	#7
notskorn Lion's Arch Merchant Join Date: Oct 2006 Guild: Clan Roxor Profession: W/E	you can't add the keys from your old games

Dec 15, 2007, 09:52 PM // 21:52	#8
kumiel Ascalonian Squire Join Date: Jun 2005	If you have the keys to your old account, send arenanet an email from their support page and tell them your account keys, character names and anything else you can. With any luck they should send you an email back and try to help you.

Dec 15, 2007, 10:34 PM // 22:34	#10
Mister Mentalist Ascalonian Squire Join Date: Dec 2007	i hope its fixed before christmas/ new year i wanna play nightfall and eye of the north

Dec 16, 2007, 08:31 PM // 20:31	#11
Mister Mentalist Ascalonian Squire Join Date: Dec 2007	well i got a reply and it looks hopeful i have everything but the receipt to prophecies as i bought it 2 years ago but i bought factions from play.com so thats a bonus. do you think one receipt missing is enough for them not to give me my account

Dec 19, 2007, 09:06 PM // 21:06	#12
Mister Mentalist Ascalonian Squire Join Date: Dec 2007	arghh its anoying me now

Dec 19, 2007, 09:07 PM // 21:07	#13
Mister Mentalist Ascalonian Squire Join Date: Dec 2007	there asking me for my email i have my account on even though i've told them i have forgotten it thats why i need there assistance

Dec 20, 2007, 12:20 AM // 00:20	#14
BFG Lion's Arch Merchant Join Date: Feb 2006 Location: Lost Guild: DCSB	We won't be much help for you in the matter. Your contacting Anet support is probably your best avenue. By providing them as much information as you possibly can and by answering their questions, you could possibly recover your account. The best approach is patience, as they surely have a protocol to follow when dealing with matters such as yours. It is not necessary to double or triple post on this or any forum, especially one minute apart.

Dec 21, 2007, 12:58 AM // 00:58	#15
Mister Mentalist Ascalonian Squire Join Date: Dec 2007	yay im back it worked yay thank you plaync